Introduction
VIRADEO LLC respects your privacy and is committed to protecting personal information collected through viradeollc.com.
This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the rights available to you.
Information We Collect
Depending on how you interact with our website, we may collect:
Personal and Contact Information
- Full name;
- Email address;
- Telephone number;
- Billing address;
- Shipping address;
- Country and postal code.
Order Information
- Products purchased;
- Order number;
- Order history;
- Shipping information;
- Returns and refund information;
- Customer service communications.
Payment Information
Payment information may be processed by third-party payment providers.
Where payment services are provided by third parties, VIRADEO generally does not store complete payment card details on its own servers.
Technical Information
We may automatically collect:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Language preferences;
- Pages visited;
- Referring website;
- Approximate geographic information;
- Website interactions;
- Cookies and similar identifiers.
Under the GDPR, information such as an IP address or cookie identifier can constitute personal data in certain circumstances.
How We Use Information
We may use personal information to:
- Process and fulfill orders;
- Process payments;
- Deliver products;
- Manage customer accounts;
- Provide customer support;
- Process returns and refunds;
- Communicate about orders;
- Prevent fraud;
- Protect website security;
- Improve our products and services;
- Analyze website performance;
- Personalize certain website functions;
- Send marketing communications where permitted;
- Comply with legal obligations.
Legal Bases Under the GDPR
Where GDPR applies, we may process personal information based on:
Contractual necessity — to process orders and provide requested services.
Legal obligations — to comply with tax, accounting, regulatory, fraud-prevention, and other legal requirements.
Legitimate interests — to secure our website, prevent fraud, improve services, and operate our business.
Consent — where consent is legally required, including certain marketing or non-essential cookies.
The GDPR requires processing to have a lawful basis and emphasizes transparency, purpose limitation, data minimization, accuracy, security, and limited retention.
Information Sharing
We may share information with service providers and business partners that help us operate VIRADEO, including:
- Stripe and payment processors;
- PayPal and other payment providers;
- Shipping and logistics companies;
- Warehousing and fulfillment providers;
- Website hosting providers;
- Analytics providers;
- Advertising platforms;
- Email service providers;
- Customer support providers;
- Fraud prevention providers;
- IT and cybersecurity providers;
- Professional advisers;
- Government authorities where legally required.
We do not sell personal information for monetary consideration as a general business practice.
Cookies and Analytics
We may use cookies and similar technologies for:
- Website functionality;
- Shopping cart functionality;
- Authentication;
- Security;
- Analytics;
- Performance monitoring;
- Advertising;
- Marketing;
- Personalization.
Where required by law, non-essential cookies will only be activated after the appropriate consent has been obtained.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.
Retention periods may depend on:
- The nature of the information;
- The purpose for which it was collected;
- Whether you maintain an account;
- Legal and accounting requirements;
- Dispute resolution;
- Fraud prevention;
- Enforcement of agreements.
The GDPR’s storage-limitation principle requires personal data not to be retained longer than necessary for its purposes.
Data Security
We use reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, alteration, disclosure, loss, or destruction.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
International Data Transfers
VIRADEO LLC is based in the United States and serves customers worldwide.
Personal information may therefore be processed or transferred to countries outside the country where you live, including the United States.
Where applicable law requires safeguards for international transfers, we will seek to use appropriate legal mechanisms and contractual safeguards.
2.10 Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Access your personal information;
- Correct inaccurate information;
- Request deletion;
- Request restriction of processing;
- Object to certain processing;
- Request data portability;
- Withdraw consent;
- Opt out of certain marketing communications;
- Lodge a complaint with a competent data protection authority.
These rights correspond to the principal rights recognized under the GDPR.
How to Exercise Your Rights
To submit a privacy request, contact:
Please include sufficient information for us to understand your request.
We may request reasonable verification of your identity before fulfilling certain requests.
Where GDPR applies, requests will generally be handled within the applicable statutory timeframe.
Children’s Privacy
Our website is not directed toward children.
We do not knowingly collect personal information from children where prohibited by applicable law.
Changes
We may update this Privacy Policy periodically.
The latest version will always be published on viradeollc.com.
Contact
VIRADEO LLC
Office 103, 254 Chapman Rd, Suite 101-B
Newark, DE 19702
United States
Email: hello@viradeollc.com
Phone: +1 (202) 221-2392